Increase Pick Up Rates
Dynamic Caller ID is a powerful method of reaching out to customers in a way that is most relevant to them. You can improve customer engagement and pick up rates instantly upon utilizing this feature.
Even if a sales employee is located in another country or state than the caller he is attempting to contact, the Dynamic CallerID empowers him to project a local presence to the caller. Studies have shown that callers that receive calls are more likely to pick up local number calls than calls from a region unknown to them. The Dynamic CallerID is matched to the customer’s state, nearest largest city, or current location.