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3 Customer Service Solutions for Startups

Your startup is at the point where it needs in-house customer service. Here are three simple yet effective solutions to give your customers the assistance they deserve.

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Contaqt
April 18, 2018
How to Use Social Media to Attract Top Talent for Your Contact Center

Can your contact center’s social media channels help attract the best people? And which social media channels should you focus on?

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Contaqt
April 4, 2018
3 Ways to Make Sure Your Remote Agents Hit Their KPIs

Having remote employees can be a big boon as it helps lower costs through less overhead, and agents working remotely tend to have higher job satisfaction than their traditional office-based colleagues.

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Contaqt
April 2, 2018
How to Use Marketing to Support Customer Service

The perfect customer experience can be elusive, but there’s no doubt that having all your departments working together can bring that lofty goal closer.

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Contaqt
March 25, 2018
5 Customer Service Trends in 2018 That You Shouldn’t Miss

With the improvements to contact center technology and cloud services, you can expect a lot of changes in 2018. You can learn even more about these trends here, so stay tuned.

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Contaqt
April 4, 2018
3 Ways Insurance Companies Can Improve Their Customer Service

Do you need to update your company’s contact center with a more integrated solution that keeps up with today’s consumers? Get in touch with our team for a FREE DEMO.

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Contaqt
March 15, 2018
Do you really need a multi-channel customer service for your e-commerce site?

Need a simple yet effective solution to get started with multi-channel customer service? Request a FREE Demo from Contaqt.

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Contaqt
February 26, 2018
Your Customers Will Love You Forever If You Use This Feature in Your Contact Center

Want to try Sticky Agent for your own contact center? Set up a FREE demo with our team and experience this feature firsthand.

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Contaqt
February 20, 2018
How an Auto-Dialer Can Save You Money and Boost Your Sales

When it comes to making sales work in a contact center environment, auto-dialers are a must to remain competitive. Sales is the big battlefield of modern companies trying to improve their profits, and a business needs to stay current with modern technology to retain its competitive edge.

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Contaqt
February 20, 2018
What is Omnichannel Customer Service and How to Get Started

You can also learn more about how Contaqt can help you easily and efficiently set up an omnichannel customer service.

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Contaqt
January 4, 2018
Does poor customer service really affect your company's sales?

Need to start or improve your current customer service process in the simplest and most efficient way possible? Learn more as to how a cloud-based contact center solution might be the best one for your company.

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Contaqt
December 31, 2017
How to Design an Optimal IVR that Your Customers Will Actually Love

Need a simple yet efficient way to set up your contact center’s IVR, learn more about how Contaqt can do that for you.

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Contaqt
December 31, 2017
How to Start Integrating Social Media into Your Contact Center

If you’re looking for a cloud-based contact center solution that seamlessly integrates with social media channels and provide customers with a multichannel service experience, learn more about how Contaqt can do that for you.

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Contaqt
December 25, 2017
Three Simple Ways to Deliver Excellent Customer Support in Any Language

Want your contact center to keep up with your customers’ needs? Learn more about the different ways Contaqt can help you empower your team and boost customer engagement.

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Contaqt
January 4, 2018
4 Reasons Why Contact Centers Need to Incorporate Social Media in 2018

If you’re looking for a way to easily integrate social media in your customer service, give our cloud-based contact center solution a try. Schedule a free demo with our Contaqt team here.

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Contaqt
January 4, 2018
How much does it cost to start a contact center for my business?

Want to try how you can start your own contact center with a cloud-based solution? You can set up a free demo with Contaqt here.

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Contaqt
February 20, 2018
8 Customer Service Ideas to Make Customers Happy This Holiday Season

Need a simple yet comprehensive solution for your contact center this holiday season? Set up a free Contaqt demo with our team.

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Contaqt
December 5, 2017
Five Ways to Accurately Measure First-Call Resolution

When you call the bank for help with your credit card, you expect to get the issue fixed after you make the call, right?

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Contaqt
November 22, 2017
Is a Cloud-Based Contact Center Solution Right for Your Business?

If you are looking to grow your business into a large enterprise, it’s pretty much a given that you will need a contact center to support the needs of your customers.

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Contaqt
December 11, 2017
How to Hire and Manage Productive Remote Contact Center Employees

When it comes to the modern workplace, more and more companies are opting to do away with the traditional office and moving online, leveraging high-speed internet and powerful applications to connect employees and get work done.

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Contaqt
January 4, 2018
You Could Be Losing Customers Because Your Company Doesn’t Have A Contact Center

When people talk about growing their business, chances are the first thing they’ll talk about is marketing so that they can get more sales.

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Contaqt
November 13, 2017