Frequently

asked questions

Learn more about what Contaqt's smart call center system can do for you.

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FAQ

Do I have to buy or install any hardware or software?


No. You can set up Contaqt's cloud based call center within minutes, based solely on existing infrastructure. Furthermore, our system fully supports softphone integration.




What integrations do you support?


Contaqt's solutions integrate with all leading CRM, Helpdesk and ticketing systems. For the full list, please click here.




Can you integrate custom features?


Please contact us and we will be glad to discuss your requirements. We are constantly developing new features, based on customer requests and needs.




How can I acquire international numbers and minutes?


We offer phone numbers in over 80 countries including toll free and premium numbers as well as global SIP Trunk, SMS delivery services, and much more. For further details, please contact us.




Does your system support working remotely?


All of our solutions enable you and your team to work from anywhere, anytime, and provide customers with maximum availability.




Do I pay for all the features included in the system?


No. We provide you with maximum flexibility, enabling you to easily add or remove features, at any point. Plus you only pay for the features you use.





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