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Smart Features for Your Call Center

Leverage our smart features to empower your team and boost customer engagement

Home | Features

Our contact center management software guarantees to increase performance in customer service, productivity, unified communications, analytics, and calls.

Inbound & Customer Support

Conditional Routing
Call Scripts
Interactive Voice Menus
Calling Queue
Automated Call Transcription
Text-to-Speech
Virtual Hold Queue

Outbound & Sales

AI-Driven Automatic Dialer
Dynamic
Caller ID
Callback

Unified Communication

Live Dashboards
Real Time Monitoring
Cloud
Phone System

Self-service IVR

Self-service
IVR

Omnichannel Communication

Multichannel Chat
SMS
Service
Easy Onboarding for Your Convenience