The Future of Customer Experience.
The most advanced, innovative, omni-channel cloud customer success platform that assists companies of any scale to provide unforgettable customer experience.
What We Do
We understand how hard it can be for a company of any size to maintain excellent customer service across all levels.
It is also difficult to find a management solution that meets your needs so that your customer service remains exceptional.
CONTAQT’s contact center management solution will transform your customer relations, increase customer satisfaction and sales and reduce costs.
You will forget about tech and will be able to focus on the biggest priorities - your product and customers.
Let Technology Give You the Competitive Edge
Reach your Customers via Any Channel
Communicate with you customers by phone, chat or social media through our platform
Unforgettable Customer Experience
from the First Call
Explore CONTAQT's Innovative Solution
This advanced feature intelligently routes incoming calls according to the call center's current performance, caller's location and customer information retrieved from the CRM
Create customized prompts and announcements with self-service IVR to reduce operational costs and boost customer satisfaction
Manage agent and customer activity and track your call center’s performance from anywhere in real time
This automatic feature can help transcribe calls with customers in your contact center without the need of listening into the calls
Automatically dial customers with the use of advanced predictive algorithms to reduce the time your agents spend dialing
CONTAQT's brand new chat feature allows customers to easily communicate with agents and resolve any questions or concerns
Integrate Your Contact Center
with Your Favorite Apps
Start A Free 30 Day Trial Now
Active Customers
1000+
Active Agents
26K
Interactions with Customers per Month
30M
Support
24/7
1
Integrate your tools
Seamlessly connect your contact center with your CRM or Helpdesk system.
Set up
Easily set-up your contact center with our software.
2
Train your agents
Provide training for your agents while we provide you with the tools.
3
Track your performance
Monitor performance in real time and resolve issues that arise quickly.
4
Improve your results
Make improvements and set goals based on KPI reports.
5
Grow fast
Meet the needs of your business with Contaqt. Expand without difficulty and head pain.
6
Resources
1646 W Snow Ave., Suite 169 Tampa, FL 33606
+33 1 87 21 04 22
FR
+55 21 3900 6955
BR
+52 55 5351 7416
MX
+61 2 8317 4988
AU
+86 400 098 1125
CN
+49 30255579988
DE
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